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عربي
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Privacy Policy

At Chance, we are committed to protecting the privacy of our users. This policy explains how we collect, use, and protect your data.

  1. Data We Collect

    1. Account Data: name, email, phone number, country, profile picture, gender, date of birth.
    2. Usage Data: gameplay data, purchases, in-app digital currency, messages sent to support, in-game chats, tickets, and surveys.
    3. Technical Data: device type, operating system, language, IP address, internet service provider, mobile network, approximate location, advertising identifiers.
    4. Data from Third Parties: when linking your account with services like Google.

  2. Third-Party Service Providers

    We may use third-party services such as:

    • Google Play Services
    • AdMob
    • Google Analytics for Firebase
    • Firebase Crashlytics
    • Unity

    These services may collect additional data according to their own privacy policies.

  3. How We Use Your Data

    1. Operate your account and confirm purchases.
    2. Send update, security, and support notifications.
    3. Develop and improve gameplay experience.
    4. Personalize content and services.
    5. Provide customer support and respond to inquiries.
    6. Prevent fraud and ensure proper use.
    7. Improve advertising campaigns.

  4. Security

    We are committed to protecting your data through technical and organizational measures that prevent unauthorized access, loss, or alteration.

  5. Your Rights

    1. You have the right to request a copy of your data.
    2. You have the right to edit or delete your data.
    3. You have the right to object to how your data is used or shared.

  6. Contact Us

    If you have any questions or requests regarding your data or privacy policy, you can contact us via: [email protected]



  7. Changes to this Policy

    We may update the privacy policy from time to time. If significant changes are made, we will notify you through an in-app notice or by email before they take effect.

  8. Jurisdiction

    Any legal dispute related to Chance services is subject to Lebanese law, with the possibility of resorting to international arbitration if necessary.

  9. Languages

    Arabic is the official and primary language of this policy. An English version may be provided for translation purposes only. In case of any discrepancies, the Arabic version prevails.